Privacy Policy

Tall Brown Dog (“Workbox Staffing,” “Great Lakes Skilled Trades,” “Us,” or “We”) respects your privacy and is committed to protecting it through our implementation of this policy. This Privacy Policy (the “Policy”) outlines the type of information we may collect from you or that you may provide when you use one of our services (the “Services”) and how we use that information, as well as our practices for collecting, using, maintaining, protecting, and disclosing various information.

This Policy applies to the information we collect:

• Via a website published by us or one of our vendors (the “Website”)
• In electronic communications, such as e-mail and text messages, between you and us
• Through any third-party application by which you access or provide data on the Website
• From other communications and interactions with us

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy aims to give you information on how we collect and process your Personal Information (defined below) through your use of our Services.

If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Policy. This Policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Policy from time to time for updates.

You may contact us regarding this policy at:

• Email: ITSupport@workboxstaffing.com
• Telephone: 616-242-9919
• Website:www.workboxstaffing.com
• Postal Address: 1350 Scribner Ave NW Grand Rapids, MI 49504

Information We Collect & How We Collect It

We collect several types of information from and about users of our Website, including:

1. Personal Information: Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and any other information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual (“Personal Information”). “Personal Information” does not include:
   • Publicly available information from government records.
   • Deidentified or aggregated consumer information.
   • Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”), and California Financial Information Privacy Act (“FIPA”), and the Driver’s Privacy Protection Act of 1994.
2. Non-Personal Information: Information that is about you but individually does not identify you, such as your internet connection, the equipment you use to access the Website, and your usage details.
3. Device and Connection Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information You Provide To Us

The information we collect on or through the Website may include:

• Information that you provide by filling in forms on the Website.
• Records and copies of your correspondence with us.
• Details of transactions facilitated by the Website.

Information We Collect Using Automatic Data Collection Technologies

As you interact with the Website, we may use automatic data collection technologies to collect certain information about your hardware, software, interaction with the Website, and other data, including:

• Details of your visits to the Website, including your location, what pages you visit, links you follow, the length of time spent on each page, and other data regarding your interaction with the Website.
• Information about your device and internet connection, such as what browser you are using and the IP address from which you’re accessing the Website.

We may combine this information with Personal Information collected from you or obtained from third parties. This helps us improve the service we offer by:

• Understanding our audience, customers, and potential customers, including usage patterns.
• Customizing the Website for easier use.
• Enhancing our Services to be more responsive to you.
• Recognizing you when you return to the Website.

The technologies we use for automatic data collection include cookies, web beacons, and tracking pixels. Third parties may also serve content on the Website and use similar technologies for their services. These third parties may collect information associated with your Personal Information or other online activities over time and across different websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Use of Your Information

We use the information we collect to:

• Register you as a new user
• Process and deliver Services to you
• Manage our relationship with you
• Facilitate your employment application process
• Enable you to complete a survey
• Administer and protect our Website
• Deliver relevant Website content and advertisements to you
• Use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences
• Make suggestions and recommendations to you about goods or services that may be of interest to you
• Estimate our audience size and usage patterns
• Improve the performance of the Website
• Recognize you when you return to the Website
• Carry out any obligations and enforce any rights arising from agreements entered into between you and us, including for billing and collection
• Notify you about any changes to the Website or any products or services we offer through it
• Any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose Personal Information that we collect or that you provide as described in this Policy:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets
• To fulfill the purpose for which you provide it, consistent with the provision of our Services to you
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our Terms of Use https://www.workboxstaffing.com/privacy-policy/ and other agreements, including for billing and collection purposes
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees and associates, our customers, or any other individual or entity

Your Information; Your Choices

We provide you with choices regarding the use of the Personal Information you provide to us:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
• Promotional Offers from Us: If you do not wish to have your Personal Information used by us to promote our own products or services, you can opt-out by replying to a marketing email with “unsubscribe” in the subject line, clicking “unsubscribe” in the marketing email itself, or by contacting us using the methods identified in this Policy at any time. All the above excludes text messaging originator opt-in data; this information will not be shared with any third parties.

We do not control how third parties use your Personal Information.

Accessing and Modifying Your Information

If you have or maintain an account profile, you can review and change any information associated with that profile.

You may send us an email at ITSupport@workboxstaffing.com to request access to, correct, or delete any Personal Information you have provided to us. We may not be able to delete your Personal Information without also deleting any account associated with your Personal Information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause remaining information to be incorrect.

Policy Towards Minors

We do not provide services to minors, and accordingly, the Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on the Website. We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, do not use or provide any information on the Website or on or through any of its features/register on the Website. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at ITSupport@workboxstaffing.com.

Phone calls, SMS Texts, and Email Messages

Workbox Staffing, also known as Great Lakes Skilled Trades, and its affiliates, and contracted partners engage with candidates via calls, AI-generated calls, text messages, and/or emails to share job opportunities. Consistent with our privacy policy, information obtained will not be shared with third parties/affiliates for marketing/promotional purposes. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

SMS Notifications and Compliance

Introduction

Workbox Staffing may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages.
• Additional Disclosures:
• Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy.
  All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Purpose of SMS Notifications

Our SMS notifications are designed to:

• Remind you of your scheduled visits.
• Inform you of upcoming services, payment reminders, and other essential notifications related to your account.

Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week.

Opt-Out Instructions

Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:

• To stop receiving messages, reply "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to any SMS message from us.
• You may also email us at unsubscribe@workboxstaffing.com with your opt-out request.
• 
  

After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

Help and Support

If you are experiencing issues with our SMS notifications or need assistance, you can:

• 
  
• Reply with the keyword “HELP” to any message.
• Email us directly at ITSupport@workboxstaffing.com.

Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.

Privacy and Data Security

We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

Compliance with Regulations

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.

Indemnification

You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.

Participation Requirements

To participate in our SMS notifications service, you must:

• Be 18 years of age or older.
• Own a wireless device capable of two-way messaging.
• Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.

Dispute Resolution and Arbitration

By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.

Miscellaneous

You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:

Email: ITSupport@workboxstaffing.com

Telephone: 616-242-9919

Postal Address: 1350 Scribner Ave NW, Grand Rapids, MI 49504

This policy is effective as of 19, February 2025.